Emergency Hot Water Service in Perth

Hot Water Emergency? We’re Here to Help

Losing hot water is more than an inconvenience—it’s a necessity for hygiene, cleaning, and daily life. When your hot water fails, you need fast, reliable response to restore it as quickly as possible.

Our emergency service prioritises urgent hot water situations, getting technicians to you quickly to diagnose and resolve the problem.

What We Treat as Emergencies

Complete Hot Water Failure

No hot water at all is a priority. Whether it’s a failed element, dead pilot light, or system that won’t ignite, we respond quickly to get you back in business.

Burst or Leaking Systems

A burst tank or major leak needs immediate attention to prevent water damage to your property. We respond urgently to contain the situation and provide solutions.

Safety Concerns

Gas smells, electrical hazards, or other safety issues take top priority. If you suspect a gas leak, leave the area and call your gas provider’s emergency line first, then call us.

Flooding

If your hot water system is flooding your property, turn off the water supply if you can do so safely, then call us immediately.

Our Emergency Response

Priority Scheduling

When you call with an emergency, we prioritise your job. While we can’t always drop everything, we reschedule non-urgent work to respond to genuine emergencies as quickly as possible.

Fast Diagnosis

Our technicians are experienced in quickly diagnosing hot water problems. We identify the cause and explain your options clearly so you can make an informed decision.

Same-Day Solutions

For many emergencies, we can provide same-day solutions:

• Quick repairs: Common faults fixed on the spot
• Temporary measures: Getting you some hot water while arranging permanent solutions
• Fast-track replacement: We carry common systems for urgent installations

Honest Assessment

Even in an emergency, we provide honest advice. If a quick repair will solve the problem, we’ll do that. If the system needs replacement, we’ll explain why and present options that fit your situation and budget.

Common Emergency Causes

Electric Systems

• Failed heating element (most common)
• Tripped safety switch or circuit breaker
• Thermostat failure
• Timer failure (off-peak systems)
• Tank failure/corrosion

Gas Systems

• Pilot light won’t stay lit
• Ignition failure (continuous flow)
• Gas valve failure
• Thermocouple failure
• Gas supply issues

Heat Pumps

• Compressor failure
• Control board faults
• Electrical supply issues
• Refrigerant leaks

Solar Systems

• Circulation pump failure
• Booster element failure
• Control system faults

What You Can Check First

Before calling, quickly check these common issues:

1. Circuit breaker: Has the hot water circuit tripped?
2. Gas supply: Is gas flowing to other appliances?
3. Timer: Is your off-peak timer set correctly?
4. Water supply: Is cold water flowing to the system?
5. Pilot light: Is it lit (gas storage systems)?

Sometimes the solution is simple. But if these checks don’t resolve the issue, call us for fast response.

Emergency Contact

For hot water emergencies in Perth Metro, call us immediately. We prioritise emergency calls and respond as quickly as possible to restore your hot water.

Same day service is available for most Perth suburbs. Call early in the day for the fastest response.